Personal Training - Terms & Conditions

 

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You are advised to read (and are responsible for reading) all information set out in these terms and conditions fully.

 

The Trainer's Obligations

• The trainer will use their skills and knowledge to design a safe programme of exercise to achieve the client’s goals.
• This will take into account: the client's age, health, lifestyle, background, occupation, fitness levels, likes and dislikes related to exercise and personality.
• The Trainer will endeavour to educate, motivate and inspire the Client to reach these goals.
• The trainer will provide the coaching, supervision, advice and support that the client will need to help them achieve their goals during each session.
• Health Screening - All clients must complete a PAR-Q before commencing any exercise programme.
• Your trainer may require a letter of 'medical clearance' from your GP depending on your health status. (Please be aware that your GP may charge for providing this letter)
• Your trainer cannot be held liable in any way for undeclared or unknown medical conditions.
• If your trainer misses your session without at least 24 hours notice you will be credited with an additional session on top of the missed session.
• To lead by example and give 100% commitment.
• To be completely honest if goals are unattainable.

 

The Client's Obligations

• Be on time so that a full session can be achieved on each visit.
• The client is required to wear appropriate clothing and footwear. Clothes should be loose fitting and non-restrictive. Footwear should be comfortable and provide adequate support.
• Commit to the programme 100% in order to achieve results.
• Provide all information needed to achieve goals eg. Food diary
• If the trainer requires, provide further medical information from a practitioner.

 

Session Cancellation Policy

48 hours notice of cancellation is required for all appointments.

Notice of less that 48 hours will incur a full payment of the session fee.

 

Re-arranging a Session

At least 24 hrs notice is required to re-arrange a session; this can only be done if the trainer has the availability you need. If the trainer is unavailable to re-arrange the session would either need to be kept or be cancelled.

 

Lateness Policy

If the client is late for a session the session cannot be extended and will end at the appointed time. If the trainer is late additional time will be added to the session or to subsequent sessions. If the client arrives more than 20 minutes late for a scheduled appointment, the trainer may leave the premises and the appointment may be forfeited.

 

Fee Charging Policy

The minimum number of sessions that can be purchased is two sessions per week for 6 weeks. Payment for these sessions must be made at the time of booking. If you book more than 24 sessions in total, you are able to pay 50% at the start and 50% at the half way point. Cheques should be made payable to Richard Clarke. For bank transfers Richard will provide you with the account details. All 12 week packages must be redeemed within 120 days of purchase.

 

Other Terms & Conditions

You can contact your trainer with general questions relating to your goals as often as needed. This can be done via text, telephone or e-mail. Your trainer will respond usually within 24 hrs but maybe longer if circumstances dictate. The only request we make for politeness no late phone-calls after 8pm.

 

Failure to give proper notice (48 hours notice) Four or more times during the same 12 week period, will require you to go to the end of the waitlist when signing up for additional packages.

 

Any Gestures of Goodwill by a trainer are purely that, and will not form any part of any legal agreement /contract. These Terms &Conditions may be amended at anytime without notice. You will be subsequently informed of any changes. All sessions and packages from the date that the amended terms are placed on our website onwards will be governed by those new terms.

 

Contract Cancellation Policy

If you decide to cancel your chosen package, you will be refunded in the following manner:

 

12 Week Packages

If you cancel within the first 2 weeks – 50% refund of remaining sessions If you cancel between 3-4 weeks – 25% refund of remaining sessions Cancellations after 4 weeks will not be entitled to a refund.

 

6 Week Packages

If you decide to cancel a 6 week package no refund will be given.

 

In the event of serious illness or injury you will be able to return to your programme when you are fit and ready. If the trainer no longer has availability when you return you may have to join a waiting list or be offered another trainer. In the unlikely event you are not able to return to normal activities your case will be considered fairly, and refunded by the Manager no more than 50% of the total cost.